Director, Competitive Market Insights

At LendingPoint, we believe that everyone deserves to feel the power of possibilities. As an online fintech company, we’ve created advanced consumer, small business, and merchant point-of-sale lending solutions to unlock access to affordable loans and empower those working to build their financial potential. By creating technology that sees your potential, we’re driving a better lending and borrowing experience by finding more reasons to say “yes.” More than just a job, LendingPoint is an exciting career choice where you’ll bring your expertise and experience to a talented team focused on fostering positive new customer experiences that inspire loyalty. Are we speaking about you? Then keep reading. What You’ll Do Day to Day: Responsible for developing insights and recommendations in a collaborative environment to provide strategic foresight based on competitive intelligence and market trends. Effectively provides industry experience to ensure the business is equipped with best-in-class products and an industry leading customer experience to prepare the organization for the next phase of growth. ESSENTIAL JOB FUNCTIONS: Develop a series of comprehensive research reports synthesizing actionable insights from a variety of primary and secondary research sources. Articulate LendingPoint’s competitive product and marketing position against peers. Partner with a wide array of subject matter experts from within the business to create results that impact LendingPoint’s long-term product, marketing, and customer experience strategies. Develop a library of analytic resources readily accessible to internal teams. Manage vendor partnerships throughout various projects. Maximize the value of research subscriptions by regularly pushing studies to the team, analyzing usage, and finding ways to leverage and contribute to our growth. Produce reports that visualize consumer research and market data alongside compelling narratives culminating in business recommendations supported by due diligence and strong data. Evaluate the needs of the business to ensure that the competitive insights functional area keeps pace. Mentor, train and manage the tasks of additional researchers as needed. MINIMUM QUALIFICATIONS: Bachelor's Degree in Business Administration, Data Analytics or similar, preferred. 5+ years of experience in research using both quantitative and qualitative methodologies. 2+ years on an insights team for marketing, product, or UX design. 2+ years’ experience in analysis using Excel or Google Sheets, Tableau, QResearch or SPSS. 3+ years’ experience building presentations and reports in PowerPoint. Proven ability to manage people and effectively address workflow & task management. Demonstrated understanding of the Consumer Finance industry. Proven experience in researching or launching innovations to existing or new products. Proven track record in driving results in a fast paced, dynamic, start- up environment. Originally posted on Himalayas